Addressing the use of data analytics and technology focuses on an organizations in the fields of digital technology, data infrastructure and data governance;
Transforming digital products, services and data-driven innovators focused on Government and consumer services especially those involving data analytics, digital literacy and self-service platforms; innovator strategist and data-driven strategist berfokuskan perkhidmatan Kerajaan dan pengguna terutamanya yang melibatkan analitik data, literasi digital dan platform perkhidmatan kendiri atau layan diri;
Mentransformasi pengalaman pelanggan sebagai inovator pemacu data (data-driven innovator) berfokuskan Whole-of-Government terutamanya melibatkan perkongsian data, data terbuka, teknologi baharu, teknologi pintar dan perkhidmatan digital antara agensi/bahagian di bawah kawal selia;
Menilai, menyelaras, memperaku keperluan perkhidmatan digital, rekabentuk perkhidmatan teknikal dan peruntukan pembangunan serta mengurus agensi sebagai pelaksana inisiatif dan projek pendigitalan; dan
Leading the change through the alignment of the Digitalization Strategic Plan (PSP) of the Ministry with:
i. Ensure Ministry PSP is inline with Public Sector Strategic Digitalization Plan and Risk Management and Change Management Plan; and
ii. Strengthening the agency’s digitalization governance structure and coordinating the adoption of global policies, guidelines and best practices